Shipping & Processing
Orders placed before 3 PM CST generally ship the same business day, subject to availability, inclement weather and Holidays. Special order items and some items sent directly from our suppliers may take 24-48 business hours to ship. Planet Technonology orders if not in stock usualy ships within 10-14 business Days. Orders requiring assembly or international orders may not ship the same day. We ship primarily by United Parcel Service (UPS), United States Postal Services (USPS) or Fedex. International & Domestic USPS packages are not scanned/tracked by the US Post Office. Therefore, if USPS is chosen as a shipping method, Business Systems Connection is not responsible for any lost, stolen or returned packages. This includes any lost shipping costs. Orders over 150 lbs ship by freight and we will contact you with shipping charges. We will contact you timely of any shipping issues or expected delays. Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Our staff always strives to provide the fastest and reliable product delivery, even if it means missing dinner.